Shipping policy
At Taurashine, we aim to deliver your favorite artificial jewellery safely and on time. Please read our shipping policy below.
1. Order Processing Time
-
Orders are processed within 1–2 business days after payment confirmation.
-
Orders placed on Sundays or public holidays will be processed on the next working day.
-
Once your order is dispatched, you will receive a confirmation message/email with tracking details.
2. Shipping Locations
-
We currently ship across India only.
-
We do not offer international shipping at this time.
3. Delivery Timeline
-
Estimated delivery time is 3–7 business days, depending on your location.
-
Delivery timelines may vary due to courier partner delays, weather conditions, or other unforeseen circumstances.
4. Shipping Charges
-
Shipping charges (if applicable) will be displayed at checkout before payment.
-
Any free-shipping offers will be clearly mentioned on the website.
5. Delivery Partners
-
Orders are shipped through reliable third-party courier services.
-
Taurashine is not responsible for delays caused by courier partners after dispatch.
6. Incorrect or Incomplete Address
-
Customers are responsible for providing accurate shipping details.
-
Taurashine will not be liable for delays or non-delivery due to incorrect or incomplete address information.
7. Undelivered or Returned Packages
-
If a package is returned to us due to failed delivery attempts or incorrect address, re-shipping charges may apply.
-
Refunds (if applicable) will be processed according to our Cancellation & Refund Policy.
8. Damaged or Missing Items
-
If you receive a damaged or incorrect product, please contact us within 48 hours of delivery with photos/videos for assistance.
-
Claims made after 48 hours may not be accepted.
9. Contact Us
For any shipping-related questions, reach out to us at:
📧 Email: support@taurashine.com